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Timex Reviews

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Overall Rating

4.6
12 Reviews
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About Timex

Timex.com offers a diverse range of watches for men, women, boys, and girls, featuring styles that include digital, analog, and water-resistant options. The collection highlights include Giorgio Galli S2 Automatic, Marlin® Automatic, and Expedition North® Field Chronograph, among others. They also have a unique program called Timex ReWound, which is focused on eco-friendly practices by upcycling any brand of watches to reduce waste. Additionally, Timex provides services like free standard shipping on their timepieces. The website showcases best sellers, new arrivals, and vintage-inspired designs, catering to a variety of preferences and needs.

Timex Pros & Cons

Pros of Timex Watches:

  • Affordability: Timex watches are generally priced between $30 to $500, offering great value for the price.
  • History and Brand Recognition: Timex has a rich history dating back to 1854, making it a well-known and respected brand in the watch industry.
  • Functional Design: Timex watches are known for their functional design and great functionality at an affordable price.
  • Popular Models: Models like the Timex Weekender, Marlin, and Expedition are well-regarded for their simplicity and reliability.

Cons of Timex Watches:

  • Quality Control Issues: Some users have reported poor quality control, including printing errors and movement issues.
  • Customer Service Problems: Many customers have expressed dissatisfaction with Timex's customer service, citing issues with order tracking, communication, and resolving problems.
  • Reliability Concerns: Some users have reported issues with timekeeping and battery life, which can be frustrating for those relying on the watch.
  • Limited Quality in Higher-End Models: While basic models are often praised, higher-end models may not meet expectations in terms of quality and attention to detail.

Overall Rating:

  • ConsumerAffairs Rating: 1.9 stars out of 5 based on 18 reviews, indicating general dissatisfaction with customer service and product reliability.
  • Glassdoor Employee Reviews: Employees have reported issues with promotion opportunities, working hours, and overall company satisfaction.

Conclusion: Timex watches offer great value for the price, but there are significant concerns regarding quality control and customer service. While some models are well-regarded, others may not meet expectations in terms of reliability and quality.

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Timex Customer Reviews (12)

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Elina van der Weide
Elina van der Weide
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Feb 9, 2023
Jose Hersey
Jose Hersey
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Feb 9, 2023
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Feb 9, 2023
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Feb 9, 2023
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Feb 6, 2023
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Leah Shah
Leah Shah
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Feb 6, 2023
Domingo Arnold
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Feb 5, 2023

Timex Customer’s Q&A

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Timex Features and Benefits

Key Features and Benefits of Timex Watches:

  1. Customizable Alarms and Countdown Timers: Timex digital watches offer customizable alarms and countdown timers, making them versatile for various needs.
  2. Water and Shock Resistance: Many Timex watches are designed to be water and shock resistant, ensuring durability and reliability.
  3. INDIGLO Light-Up Dials: The INDIGLO feature allows the watch dials to light up, making it easier to read in low-light conditions.
  4. Automatic Watches: Timex automatic watches do not require a battery, as they are powered by the wearer's movements.
  5. Durability and Affordability: Timex watches are known for their reliable craftsmanship and affordability, making them a staple in the watch industry.
  6. Sports Watch Features: Timex sports watches are designed for durability and water resistance, featuring handy tools perfect for workouts.

These features and benefits highlight the versatility and reliability of Timex watches.

Timex Pricing

Timex.com offers a wide range of watches with varying prices. The exact pricing can vary depending on the specific model and features. However, Timex provides 30-day returns for all purchases, allowing customers to try out their watches before committing to a purchase. For the most accurate and up-to-date pricing information, it is recommended to visit the Timex website directly.

About Timex.com Payment Method?

Timex.com has integrated wearable payments with partners like Chase and Visa, allowing customers to make purchases using a Timex Pay clip and mobile app. This system enables the addition of a tokenized version of an existing payment card to a watch or strap. However, it is currently limited to cards from Chase. For online purchases, customers can typically use credit cards, debit cards, and other standard payment methods. The website may offer more detailed information or updates regarding payment options.

Timex FAQs

FAQ

Timex Alternatives

Top 10 alternatives to timex.com:

  1. swatch.com: Offers a wide range of trendy Swatch watches, jewelry, and accessories with free shipping.
  2. fossil.com: Features the latest styles and trends of Fossil watches, wallets, bags, jewelry, and accessories with free shipping and returns.
  3. timexindia.com: Trusted brand for wristwatches in India, offering analog, digital, and smart watches for men and women.
  4. tagheuer.com: Known for luxury chronograph watches and high-precision timing innovations.
  5. Watches.com: Offers unique and cool watches for both men and women.
  6. seikowatches.com: Renowned for its high-quality and innovative timepieces.
  7. citizenwatch.com: Known for eco-friendly watches powered by light.
  8. bulova.com: Offers a wide range of stylish and innovative watches.
  9. casio.com: Features durable and functional watches, including the popular G-Shock series.
  10. mvmt.com: Provides modern and stylish watches at affordable prices.
FAQ

What is Timex's standard shipping method and how long does it take?

Timex's standard shipping method is free and typically takes 7 to 10 business days for US orders. Hawaii and Alaska orders can take up to 40 days. International shipping times vary depending on the destination country and can take 5-10 business days.
FAQ

How long do I have to return an item purchased from timex.com?

You have 30 days from the date of purchase to return the item. Purchases made from local stores or other websites must be returned to the original point of purchase.
FAQ

Can I exchange a Timex watch?

Timex does not offer exchanges. You may return the item and make a new purchase.
FAQ

What do I need to include when returning a Timex watch?

Please return the watch in the original box with all original packing material, manuals, and any other materials that came with the watch. For your protection, it is recommended that you insure your return shipment. All returns must be in new condition.
FAQ

What does Timex's Extend cover?

Timex's Extend plan protects your watch from accidental damage, which is not included in the manufacturer's warranty, and also protects against mechanical or electrical failure after the manufacturer's warranty ends.
FAQ

About Timex.com Prices and Cost?

The prices on Timex.com vary widely to cater to different budgets and preferences. For instance, the M79 Automatic 40mm Synthetic Rubber Strap Watch is priced at $279.00, while the Marlin® Chronograph Tachymeter 40mm Leather Strap Watch is available for $179.00. The Waterbury Standard Coin Edge Chronograph 40mm Stainless Steel Bracelet Watch comes at a cost of $159.00. On the higher end, the Giorgio Galli S2 Automatic 38mm is listed at $975.00. These prices reflect the diversity in design, functionality, and materials used in Timex watches, offering options for casual, formal, or sporty needs.

FAQ

About Timex.com Popular Products and Services?

Timex.com is renowned for its high-quality watches that combine style, precision, and durability. Among the popular products are the Giorgio Galli S2 Automatic, the M79 Automatic x Peanuts collection, and the Marlin® Automatic series. These collections are celebrated for their craftsmanship and design, often featuring collaborations with iconic themes like Peanuts. The services include the Timex ReWound program, which emphasizes eco-friendly practices by upcycling any brand of watches. This initiative is part of their commitment to sustainability, aiming to keep watches on wrists and out of landfills. Moreover, the site frequently offers promotions like a Spring Sale with discounts on select watches, enhancing the shopping experience for customers.

FAQ

Timex.com Return Policy?

Timex.com has a 30-day return policy for items purchased directly from their website. If not completely satisfied, customers can return the product within this period. The original purchase price, less shipping, will be credited back to the card used for the purchase. All returns must be in new condition, and watches showing signs of use or that have been modified are not eligible for refunds. For international returns, prior approval from Timex is required, and customers are responsible for return shipping fees and original shipping charges. As for the shipping policy, Timex offers free standard shipping on orders, with other options like ground, 2-day, and overnight shipping available at varying costs. Customized watch orders may take longer for delivery.

FAQ

What are the features of Timex ReWound?

Timex ReWound is a circular program designed to give watches a second life. Customers can send in any watch from any brand using a pre-paid shipping label provided by Timex. Watches that are still in good condition are inspected, cleaned, and refurbished with a new battery before being made available for resale. Those that are beyond repair are upcycled, with their parts used for new products. This initiative is part of Timex's commitment to sustainability, aiming to reduce waste by keeping watches out of landfills and extending their lifespan through recycling and upcycling.

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